FAQ, terms of service, age verification, payment, areas covered, privacy. If something's missing, call us.
Four main families. Any product normally sold at a convenience store can be ordered. If you don't see it, ask anyway.
From a small craving to running out of morning milk.
From a water bottle to a Friday night six-pack.
When you notice at 9 AM on a Sunday that there's nothing left.
The "didn't think of that" aisle.
Debit, credit, contactless. Apple Pay, Google Pay, watch. The driver arrives with a portable terminal.
Cash accepted. Bring reasonable change if possible: the driver doesn't always carry much change.
Always at your discretion. Never automatically added, never pressured. Appreciated if you find the service worth it.
For any restricted product (alcohol, lottery), Quebec law requires age verification at the time of delivery. We apply a simple rule: no exceptions, no negotiation.
We only collect information necessary for delivery: name, phone number, address, and item list. This data is never sold or shared with third parties, except as required by law.
Email orders are kept for 90 days for customer service and accounting purposes. After that, they are deleted. You can request deletion at any time: info@expresslivraison.ca.
The site only uses strictly necessary cookies for its operation. No advertising tracking, no data resale. Anonymous analytics to measure performance.
No payment is made online. All transactions take place at the door via Square (secure terminal) or cash. We do not retain any bank card information.
The driver may refuse a delivery if they consider the situation poses a risk (apparent intoxication, doubt about age, threatening behaviour). Their safety and legal compliance come first.
You can modify or cancel your order as long as the driver hasn't reached the store. Once items are purchased, cancellation is no longer possible but items can be returned to the store at no cost to you.
